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Our Approach 

We strive to empower organisations with the leadership, systems, and strategies they need to achieve sustainable impact. We are committed to strengthening governance, enhancing performance, improving talent management and promoting accountability across sectors—building a foundation for lasting growth and success.

Our Values

We are driven by a commitment to strengthen leadership, promote transparency, and deliver sustainable results that create lasting value for organisations and communities alike. Our values are rooted in integrity, excellence, and impact. We believe in continuous learning principles that guide every partnership and project we undertake.

Our Team

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Karen Doll

Managing Director

Accomplished executive leader with 25+ years of experience leading large-scale, multi-sectoral organizations across Africa and Asia. Proven success in transforming underperforming initiatives, driving systems strengthening, and delivering high-impact outcomes

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John Kasanga

Senior Advisor

Describe the team member here. Write a brief description of their role and responsibilities, or a short bio with a background summary.

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Mutale Chilangwa

Senior Advisor

Mutale Chilangwa Chisela (DBA) provide expertise in bespoke Human Resources (HR) and employee development solutions for leaders and their teams. She is an experienced non-executive board member and senior executive with broad management skills in Human Resources, including: Employee Performance Training, Employee Relations, Talent Management, Training, Risk Management, Customer Service, Operations, and Sales. She is also a certified Gallup Clifton Strengths Coach, supporting individuals and teams to perform at their best

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Helen K. Chirwa

Senior Advisor

Helen K.Chirwa is a Nutritionist and Public Health Practitioner with extensive experience in nutrition programming, policy
advisory, program design, capacity building, and research. She holds a Master of Public Health, a Bachelor of Science in Nutrition, and a Diploma in Nutrition. Helen has played a key role in strengthening institutional and community capacities for effective nutrition programming and worked closely with
government, donors, and partners to shape and implement national nutrition policies and strategies. Her career reflects a strong commitment to advancing evidence-based, sustainable solutions that improve maternal and child health, enhance household resilience, and promote community well being.

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Rabson Kanyinji

Senior Advisor

15 years of experience in implementing complex multidimensional projects.  Strategic leader in in project management, economic development, market and business intelligence, performance management, system strengthening, data analytics, visualization and database management, and  research.

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Karen Doll

Managing Director

Accomplished development leader and long-term resident of Zambia with 20+ years of experience leading large-scale, multi-sectoral development and humanitarian programs across Africa and Asia. Proven success in transforming underperforming initiatives, driving systems strengthening, and delivering high-impact outcomes for children and vulnerable populations. Expertise spans child protection, health, nutrition, WASH, HIV/AIDS, agriculture, social welfare reform, and emergency preparedness. Adept at managing multimillion-dollar budgets, leading diverse teams, and building strategic partnerships with governments, donors, and civil society. Skilled in change management, policy development, advocacy, institutional capacity building and compliance with international standards.

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John Kasanga

Senior Advisor

John Kasanga has more than 39 years professional consulting experience.  His background is diverse and covers a wide range of policy and strategy reviews including organizational and institutional development projects involving Government ministries, State Enterprises and the Private Sector. He has also carried out a wide range of project/programme development reviews and regional trade and investment studies on behalf of international donor and Regional Economic Communities (i.e. SADC, COMESA, EAC and SACU). John is an accomplished management trainer/facilitator and a trained business negotiator certified in both Commercial and Court Annexed Mediation. He has also assisted successive governments implement public sector reforms at MCTI, ZRA, BOZ and ZAWA. More recently, he was involved in the establishment of the Financial Intelligence Centre (FIC) and served on its board for 7 years and was its chairperson (2016 – 2019).

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Clement Mudala Bwalya

Senior Advisor

Clement Mudala Bwalya, MBA, MPH, is an international development and public health expert with over 20 years of experience leading large, donor-funded programs across Africa. He specializes in health, nutrition, WASH, HIV/AIDS, climate resilience, and humanitarian response. Clement has held senior leadership roles on complex USAID programs and provides strategic advisory, evidence-based policy, and institutional capacity strengthening support to governments, donors, and implementing partners, with extensive experience in multisectoral coordination, proposal development, and community-driven accountability mechanisms.

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Pauline S Msusa

Senior Advisor

Pauline Msusa is a finance, audit, contracts and grants expert with nearly 20 years experience.  Pauline has developed operational systems of multi-million US dollar entities to be fully compliant with international accounting standards and has expertise to develop efficient finance, procurement, administration and operations systems.  She has experience carrying out finance and procurement systems strengthening in various organizations.  Her experience covers Eastern and Southern Africa.

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Mutale Chilangwa Chisela

Senior Advisor

Mutale Chilangwa Chisela (DBA) provide expertise in bespoke Human Resources (HR) and employee development solutions for leaders and their teams. She is an experienced non-executive board member and senior executive with broad management skills in Human Resources, including: Employee Performance Training, Employee Relations, Talent Management, Training, Risk Management, Customer Service, Operations, and Sales. She is also a certified Gallup Clifton Strengths Coach, supporting individuals and teams to perform at their best

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Helen K. Chirwa

Senior Advisor

Helen K.Chirwa is a Nutritionist and Public Health Practitioner with extensive experience in nutrition programming, policy advisory, program design, capacity building, and research. She holds a Master of Public Health, a Bachelor of Science in Nutrition, and a Diploma in Nutrition. Helen has played a key role in strengthening institutional and community capacities for effective nutrition programming and worked closely with government, donors, and partners to shape and implement national nutrition policies and strategies. Her career reflects a strong commitment to advancing evidence-based, sustainable solutions that improve maternal and child health, enhance household resilience, and promote community well being.

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Who We Are

At Impact Innovations Zambia, we believe that strong, well-managed private and civil society sectors lead to political stability and economic growth for Zambia. We focus on strengthening management and leadership skills, ensuring quality staff recruitment, retention, and development, and building GAAP-compliant finance and procurement systems. We provide thorough management and leadership analyses and follow-up interventions that enable organizations to flourish.

 

Adept at managing multimillion-dollar budgets, leading diverse teams, and building strategic partnerships, our team brings a combination of analytical insight, strategic thinking, and hands-on leadership. Whether facing financial distress, leadership challenges, or compliance concerns, our experts are dedicated to guiding organizations back on course, maximizing value, and ensuring sustainable success.

  • Integrity

  • People

  • Collaboration

  • Flexibility

  • Vision

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Strength in Numbers

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Our team has a collective 100+ years of leading large-scale development and humanitarian programmes, parastatal and private sector across Africa and Asia.

100+ Years of Experience 

Direct experience leading multi-million dollar organizations and large diverse teams to deliver results with impact, cost efficiency and transparency.

Multi-Million Dollar Organisations

Diverse multi-country experience across Africa and Asia delivering results across diverse sectors.

Intercontiental Experience 

Leadership Mentorship, Performance Management, Optimal Performance, Talent Retention, Policy Development, Business Development, and Research. 

6 Core Areas of Expertise 
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