
Our Approach
We strive to empower organisations with the leadership, systems, and strategies they need to achieve sustainable impact. We are committed to strengthening governance, enhancing performance, improving talent management and promoting accountability across sectors—building a foundation for lasting growth and success.
Our Values
We are driven by a commitment to strengthen leadership, promote transparency, and deliver sustainable results that create lasting value for organisations and communities alike. Our values are rooted in integrity, excellence, and impact. We believe in continuous learning principles that guide every partnership and project we undertake.
Our Team

Mutale Chilangwa
Senior Advisor
Mutale Chilangwa Chisela (DBA) provide expertise in bespoke Human Resources (HR) and employee development solutions for leaders and their teams. She is an experienced non-executive board member and senior executive with broad management skills in Human Resources, including: Employee Performance Training, Employee Relations, Talent Management, Training, Risk Management, Customer Service, Operations, and Sales. She is also a certified Gallup Clifton Strengths Coach, supporting individuals and teams to perform at their best

Helen K. Chirwa
Senior Advisor
Helen K.Chirwa is a Nutritionist and Public Health Practitioner with extensive experience in nutrition programming, policy
advisory, program design, capacity building, and research. She holds a Master of Public Health, a Bachelor of Science in Nutrition, and a Diploma in Nutrition. Helen has played a key role in strengthening institutional and community capacities for effective nutrition programming and worked closely with
government, donors, and partners to shape and implement national nutrition policies and strategies. Her career reflects a strong commitment to advancing evidence-based, sustainable solutions that improve maternal and child health, enhance household resilience, and promote community well being.

Rabson Kanyinji
Senior Advisor
15 years of experience in implementing complex multidimensional projects. Strategic leader in in project management, economic development, market and business intelligence, performance management, system strengthening, data analytics, visualization and database management, and research.


Karen Doll
Managing Director
Accomplished development leader and long-term resident of Zambia with 20+ years of experience leading large-scale, multi-sectoral development and humanitarian programs across Africa and Asia. Proven success in transforming underperforming initiatives, driving systems strengthening, and delivering high-impact outcomes for children and vulnerable populations. Expertise spans child protection, health, nutrition, WASH, HIV/AIDS, agriculture, social welfare reform, and emergency preparedness. Adept at managing multimillion-dollar budgets, leading diverse teams, and building strategic partnerships with governments, donors, and civil society. Skilled in change management, policy development, advocacy, institutional capacity building and compliance with international standards.


Pauline S Msusa
Senior Advisor
Pauline Msusa is a finance, audit, contracts and grants expert with nearly 20 years experience. Pauline has developed operational systems of multi-million US dollar entities to be fully compliant with international accounting standards and has expertise to develop efficient finance, procurement, administration and operations systems. She has experience carrying out finance and procurement systems strengthening in various organizations. Her experience covers Eastern and Southern Africa.


Mutale Chilangwa Chisela
Senior Advisor
Mutale Chilangwa Chisela (DBA) provide expertise in bespoke Human Resources (HR) and employee development solutions for leaders and their teams. She is an experienced non-executive board member and senior executive with broad management skills in Human Resources, including: Employee Performance Training, Employee Relations, Talent Management, Training, Risk Management, Customer Service, Operations, and Sales. She is also a certified Gallup Clifton Strengths Coach, supporting individuals and teams to perform at their best


Helen K. Chirwa
Senior Advisor
Helen K.Chirwa is a Nutritionist and Public Health Practitioner with extensive experience in nutrition programming, policy advisory, program design, capacity building, and research. She holds a Master of Public Health, a Bachelor of Science in Nutrition, and a Diploma in Nutrition. Helen has played a key role in strengthening institutional and community capacities for effective nutrition programming and worked closely with government, donors, and partners to shape and implement national nutrition policies and strategies. Her career reflects a strong commitment to advancing evidence-based, sustainable solutions that improve maternal and child health, enhance household resilience, and promote community well being.


Rabson Kanyinji
Senior Advisor
15 years of experience in implementing complex multidimensional projects. Strategic leader in in project management, economic development, market and business intelligence, performance management, system strengthening, data analytics, visualization and database management, and research.

Who We Are
At Impact Innovations Zambia, we believe that strong, well-managed private and civil society sectors lead to political stability and economic growth for Zambia. We focus on strengthening management and leadership skills, ensuring quality staff recruitment, retention, and development, and building GAAP-compliant finance and procurement systems. We provide thorough management and leadership analyses and follow-up interventions that enable organizations to flourish.
Adept at managing multimillion-dollar budgets, leading diverse teams, and building strategic partnerships, our team brings a combination of analytical insight, strategic thinking, and hands-on leadership. Whether facing financial distress, leadership challenges, or compliance concerns, our experts are dedicated to guiding organizations back on course, maximizing value, and ensuring sustainable success.

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Integrity
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People
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Collaboration
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Flexibility
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Vision

Strength in Numbers

Our team has a collective 100+ years of leading large-scale development and humanitarian programmes, parastatal and private sector across Africa and Asia.
100+ Years of Experience
Direct experience leading multi-million dollar organizations and large diverse teams to deliver results with impact, cost efficiency and transparency.
Multi-Million Dollar Organisations
Diverse multi-country experience across Africa and Asia delivering results across diverse sectors.
Intercontiental Experience
Leadership Mentorship, Performance Management, Optimal Performance, Talent Retention, Policy Development, Business Development, and Research.



